Research programmeannual

Claims Experience Survey

How UK claimants experience protection insurance in practice

Overview

A confidential survey capturing the real claims experience of UK protection policyholders and their advisers.

Current wave

No active wave is open at the moment. Check back for the next wave.

Latest report

No published report yet for this programme.

Historical waves

Historical waves will appear here as they are published. Each wave stays available — historical data is never overwritten.

Longitudinal trends

Trend charts, year-on-year comparisons and rolling averages will appear here once multiple published waves are available. Trends are only computed from real published wave data — nothing is fabricated.